Straight answers to the questions we are asked most. If yours is not here, call us on +61 423 347 998 or email info@charter-a.com.au.
Booking and planning
How do I book an aircraft or helicopter charter?
Simply contact our team with your travel details, including destination, dates, and passenger requirements. We will source the most suitable aircraft and manage the entire booking process from start to finish.
How far in advance should I book?
Advance booking is recommended for peak travel periods, but we can often arrange flights at short notice, including same-day departures, depending on aircraft availability and routing.
Can I choose my departure time?
Yes. One of the main advantages of private jet hire is the flexibility to depart at a time that suits your schedule, rather than working around commercial airline timetables. Airport operating hours and slot rules can limit this in some places; we tell you when they do.
Can I change my plans after booking?
Private charter is flexible, but changes depend on aircraft availability, crew hours and airport slots. Tell us as early as you can and we will do everything possible to accommodate you; any cost implications are explained before you decide.
Aircraft and safety
What types of aircraft are available for hire?
We offer access to a wide range of aircraft, including light jets, midsize and long-range jets, VIP airliners, and helicopters for regional and city transfers.
How do you ensure safety and regulatory compliance?
Safety is central to everything we do. We arrange flights only on aircraft and crews that meet strict aviation safety standards and compliance requirements, and we carry out thorough due diligence before every flight.
How do you ensure safety and regulatory compliance?
Safety is central to everything we do. We operate in accordance with international aviation regulations and conduct thorough due diligence on aircraft, crew and aviation partners before every flight.
What happens if the flight is cancelled because of the weather?
If the flight is cancelled because of the weather, you pay nothing.
Pricing
How much does private jet hire cost?
The cost depends on the aircraft type, the flight distance, the number of passengers and any extras. You are paying for the aircraft for your trip, not for individual seats. Our guide to charter costs explains what moves the price; for a real figure, send us your route and we will quote.
What is an empty leg flight?
An empty leg is a flight flown without passengers, usually while an aircraft repositions. A one-way seat on it can cost less than a standard charter. Read more about empty legs.
Other services
What is included in your aircraft management service?
Our aircraft management service covers flight operations, crew management, maintenance coordination, regulatory compliance, insurance, and financial oversight to ensure efficient and compliant operations.
Can you help reduce the operating costs of aircraft ownership?
Yes. Through fuel procurement, maintenance planning, insurance negotiations, and operational optimisation, we work to control costs while maintaining the highest standards.
What does your aviation consultancy service include?
We provide strategic advisory services including aircraft acquisition support, market analysis, regulatory guidance, operational setup, and performance optimisation.
Do you handle cargo and specialty flight operations?
Yes. We arrange cargo charters, urgent freight transport, medical flights, government operations, and other specialist aviation missions tailored to specific requirements.
From the journal
What Happens on the Day of a Private Jet Flight
Where to go, who meets you, what to bring and how the flight runs from arrival at the airport to touchdown.
Read the guideJournal · InternationalInternational Private Flights from Australia: Planning
Permits, customs, passports and time zones: what has to be arranged before a private jet leaves Australia.
Read the guide